Citizen CMP-20II
Are you looking for printheads, rollers or other spare parts? Request a quote →
Citizen CMP-20II is a two-inch portable thermal printer for receipts and documents produced near the point of service. Battery operation allows it to be carried with the operator, while drop-in loading makes changing the roll easier. The page updates the previous CMP-20 presentation to generation II while maintaining its address.

Main features
- Resolution of 203 dpi and useful print width of 48 mm.
- Maximum declared speed of 80 mm/s.
- Battery powered and management of thermal rolls.
- USB and serial, with wireless options according to configuration.
- Accessories for transport, charging and mobile use.
Models and configurations
CMP-20II is the second generation of the compact mobile printer. The range offers Bluetooth and Wi-Fi options for connecting to devices used by the operator.
Applications and integration
The CMP-20II can support field deliveries, interventions, ticketing and receipts.
Technical documentation
CMP-20II datasheet (PDF, Italian)
Spare parts Citizen CMP-20II
Do you need spare parts for this printer?
Request printheads, platen rollers and other spare parts for Citizen CMP-20II. Indicate the component and quantity: we will reply with the quote and availability for your printer.
Citizen CMP-20II printhead
A white line always in the same position may depend on damaged printhead elements; weak or irregular printing can also have other causes. Before replacing it, send us a photo of the print and the label with model and serial number: we will identify the correct printhead and resolution.
Don't know the code? A photo of the component or identification label helps us recognize it. Changing to a different resolution may require other components than the printhead - ask us to check your configuration.
Citizen CMP-20II platen roller
A worn, marked or adhesive roller with adhesive residues can compromise the advancement of the labels. Send us a photo of the roller and the complete printer model to identify the suitable spare part.
Do you need another spare part or the printer doesn't work?
Send us a photo or describe the defect: we will help you locate the correct spare part or suggest how to proceed to repair your printer.
You can ask us for any spare part for Citizen CMP-20II: not only printheads and rollers, but also sensors, cutters, power supplies, cards and mechanical parts. Indicate the serial number and the desired quantity; We will check compatibility and availability, even for models that are no longer in production.
Do you prefer to talk about it? +39 011 19829980 · info@starcode.it
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