3CX PBX – IP phone system software
3CX is a software phone system that brings together business calls, communication between colleagues and tools for responding to customers. The extensions can be used by compatible IP phones, browsers and computer or smartphone apps. The choice between cloud and local installation allows you to adapt the system to the organization of offices and remote work.
Telephony, mobility and customer service
Call groups, voice menus and queues help direct calls to the correct department. User status, transfers and directory allow collaboration between offices; the Android and iOS apps bring the company internal to the smartphone. Video conferences and live chat complete the contact channels.
Cloud or installation at the company
3CX includes hosted, self-hosted and on-premise solutions. The sizing considers users, simultaneous calls, locations and required functions. The current editions include SMB Free, Basic, PRO and IA, with different features and limits: SMB Free is intended for small offices of up to 10 users.
A solution consistent with your work
Starcode helps you evaluate terminals, connections and switchboard configuration based on call flow and business needs. Describe how reception, departments and off-site operators work to find an appropriate solution.
