Zebra EC30

EC30 Enterprise Companion

The ultimate device for all your offline workers

 

Zebra EC30

For workers without mobile voice and data connections, the simple act of finding a supervisor to answer a question or check the availability of an item may take several minutes, with terrible consequences for the quality of service. And if customers get impatient and leave the store, you could lose potential sales. This is where the EC30 comes into play, the affordable mobile device that offers the mobile connectivity options needed by today's unconnected workers. The EC30 – specifically designed for portability – – small, lightweight and durable. More than 18 innovative Zebra-exclusive Mobility DNA tools deliver unprecedented ease of use, integration, deployment and day-to-day management, delivering unmatched value and functionality. The EC30 features comprehensive voice capabilities: – simultaneously a walkie-talkie and a cordless PBX telephone (optional). Data features include secure SMS and 1D/2D barcode scanning. Plus, you can leverage your existing line-of-business applications by choosing and extending features to improve asset and inventory management, plus more. The result A fully connected and extremely productive workforce. Maximum operational efficiency in the sales area. Superior customer service. And that means an increase in sales. EC30: the perfect ally for your non-connected workers.

All functions for your employees without connection

 

Perfectly portable, pocket-sized and wearable

Weighing just 113 grams and less than a centimeter and a half thick, the EC30 can be placed in a pocket, worn comfortably by attaching it to a safety cord, clipped to the uniform, inserted into a holster or an armband.

 

Advanced and easy to use display

The 3-inch color display offers all the space needed to view the information employees need to perform their routine tasks more quickly and efficiently – from searching for the price and availability of an item to replenishing goods on the sales floor. Instantly recognizable thanks to Android. Thanks to the EC30's capacitive touch technology, workers can interact with applications simply using a finger – even if they are wearing gloves.

 

Push to Talk for immediate use

With Mobility DNA's pre-loaded PTT Express software, PTT services are available immediately. With the push of a button, associates can instantly communicate with other team members to answer customer questions, ask warehouse staff to replenish items on the sales floor, or contact a manager for assistance. The result A more reactive and collaborative workforce, able to better assist customers. With PTT Express – pre-installed with a 3-month trial license on all EC30s, you can enable instant PTT communications with any employee or manager in your facility who has a PTT Express-enabled Zebra mobile device. Are you interested in enabling advanced PTT features, such as private 1-to-1 or group calls for workers connected to the Wi-Fi network, with location functions, presence verification and more? With Mobility DNA's Workforce Connect PTT Pro – very simple – you can activate this optional cloud-based subscription service in less than a day.

Full cordless phone capabilities

Allow representatives to answer incoming PBX calls wherever they are on the sales floor directly from the EC30, thanks to Mobility DNA's optional Workforce Connect Voice feature. Plus, since Voice supports the use of Bluetooth or wired headphones, conversation privacy is guaranteed. The result No more interminable waiting times, abandoned calls, impatient customers and lost sales.

 

Easy and secure SMS communications

Optional Workforce Connect PTT Pro support offers secure SMS communications, as required in retail environments. Advanced text-based features include – the message of the day, which allows managers to send important audio and video announcements to all staff or just selected groups – to easily contact even employees who do not have a company email.

 

Fast and reliable barcode scanning

Unlike competitive devices that only offer voice capabilities, the EC30 also features an integrated 1D/2D barcode scanner that allows workers to read barcodes to perform key tasks faster and more efficiently, from price checks to item searches, productivity monitoring and more.

 

Excellent resistance for uninterrupted daily use

You can drop it on the floor. Drop some water on it. Use it in dusty places or in the rain. Even clean it after use or between shifts. The EC30 fears none of this.

 

Autonomy for the entire work shift

A full charge guarantees autonomy for an entire work shift.1Plus, with Zebra's free PowerPrecision+ battery management tools, you can easily manage the battery health of your entire fleet to ensure every worker starts each shift with a healthy, fully charged battery.

 

Always reliable and high-quality Wi-Fi connections

Best-in-class Wi-Fi technologies extend Wi-Fi range, increase speed and make connections more reliable, giving staff constant application availability and near-instant response times.

Simplicity of integration, implementation and management

 

All the power of a single platform for managing the entire retail activity

The EC30 is part of Zebra's innovative family of Android mobile devices, made up of handheld, vehicle and tablet mobile computers that share the same Zebra Android platform.

IT support times and costs are reduced, thanks to a common operating system, processor, Wi-Fi and Bluetooth functionality – the IT department will only need to understand and manage one platform. Plus, with the ultra-powerful SD660 processor and advanced memory architecture, you get the same superior performance for all voice and data applications across all your devices.

 

Support for standard mobile device management system

Device management – ​​easier than ever with support for AirWatch and SOTI. Now you can manage your EC30s with the same EMM (Enterprise Mobility Management) solution you use to manage other Zebra mobile devices – unlike competitive solutions.

 

Support for existing line-of-business applications

Modify your existing line-of-business applications to include features suitable for viewing on the EC30's 3-inch display to improve employee productivity and store operational efficiency. The time and cost associated with developing business management, product search and other applications for the EC30 is minimized, while the value of your current line-of-business applications is maximized.

 

Corporate top-up options for simplified back office management

Create a high-density, cost-effective device charging solution in your back office with the two- or 10-slot ShareCradle accessory, which holds the EC30 as well as several other Zebra mobile computers and printers.

The most advanced value-added features with Mobility DNA – only from Zebra

 

Improve ease of use, manageability, performance, security and ease of application development

The large family of Mobility DNA apps brings superlative value to all Zebra Android devices, including the EC30 – and many of the apps are pre-loaded and ready to use, at no additional cost. LifeGuardTM for AndroidTM ensures that security updates are available for every day of service of your EC30 devices – as well as simple and revolutionary end-to-end control of the operating system update process. Easily locate misplaced devices with Device Tracker. With Device Diagnostics you can identify minor device failures that can be repaired on site, avoiding unnecessary trips to Zebra's repair center – and costly service interruptions. Thanks to WorryFree WiFi you can optimize the performance of your Wi-Fi network to create more reliable connections. Easily stage devices with StageNow – which also allows you to disable any standard GMS (Google Mobile Services) services that aren't suitable for your business. With Enterprise Home Screen you can also enable users to use only the applications and device functions you specify, to avoid using the device for personal purposes during working hours. Finally, Enterprise Keyboard allows you to activate a customizable on-screen keyboard to allow employees to enter data more quickly. And much more.

Markets and apps

Retail

Sales people
Sales area operatives (safety, cleaning)
Loading/unloading dock staff
Supply room staff

  • Picking/packing
  • Storage and replenishment
  • Returns management
  • Check prices and search for items
  • Inventory management, cycle counting
  • Collaboration: PTT
  • Activity management
  • Localization
  • Productivity monitoring

Hotel industry

Sales people
Cleaning

  • Guest management
  • Cleaning/maintenance
  • Productivity monitoring
  • Check in travellers/commuters
  • PTT voice communications
  • Inventory management (back office)
  • Receipt of goods
  • Productivity monitoring
  • Panic/localisation button for emergencies via programmable key(s).

Download PDF — Zebra EC30 Documentation

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