Zebra PS20

Personal Shopper 2020

The most advanced personal shopper for customers and salespeople

Zebra PS20

Offer every customer who enters your store the most advanced personalized shopping experience, thanks to PS20 Personal Shopper, the next generation shopping assistant. Built on the basis of the previous model, the proven MC18 which recorded great sales success, the PS20 introduces numerous new features that place it right at the top of the category and promise to revolutionize customer service. – the most robust device in its category, capable of withstanding intensive use throughout the day. Its advanced features ensure an unparalleled personalized shopping experience. Get maximum return on investment (ROI) with innovative features that lower costs and extend the life cycle of devices. Additionally, Zebra Mobility DNA now includes four exclusive new apps that offer truly unique features. Give your customers the ultimate in-store shopping experience, with a device that packs a punch: the PS20, exclusively from Zebra.

Offer the best in-store shopping experience

 

Instantly recognizable thanks to Android

Customers will be comfortable with the PS20 because they already know how to use Android devices, so the learning curve – effectively non-existent and you will be able to easily offer the intuitive and interactive apps that today's customers expect to find in a device.

 

Simple and immediate scanning on the first try

Zebra's PRZM advanced scanning and intelligent imaging technologies enable lightning-fast capture of 1D and 2D barcodes, in all conditions. The extreme convenience of the pointing and reading operation eliminates the need to align the barcode with the PS20. With hands-free scanning, customers can place the PS20 in the cart cradle and immediately use it to automatically scan items as they are placed in the cart, without having to hold the unit. Support for electronic barcodes also allows you to easily read discount coupons and loyalty cards even from smartphones. And since virtually all types of barcodes are supported, including Digimarc, customers can capture all the barcodes you currently use in-store, but also those you will adopt in the future.

 

PowerPrecision+ battery, a Zebra exclusive in the name of reliability

This new extended capacity battery guarantees longer operating cycles. A 15-minute charge provides enough power for 45 minutes of shopping. The numerous metrics available, on the condition of the device and the state of charge, facilitate battery management.

 

Support for the latest Wi-Fi specifications to improve speed and range while saving energy

Offer your users faster, more reliable Wi-Fi connections with 2×2 MU-MIMO (Multiple-User Multiple Input Multiple Output) technology. Access points can now communicate simultaneously with multiple devices with the millimeter precision of beamforming, boosting the capacity, speed and range of the Wi-Fi network. And the processing load shifts from the mobile device to the access point, benefiting battery life.

Advanced localization support to ensure the most personalized service possible

Offer coupons based on the customer's location, discounts based on previous purchases, the smoothest shopping path possible for the customer's shopping list, instructions for finding individual items and much more, thanks to the support of numerous location technologies, such as Bluetooth 5.0 BLE, Visible Light Communication (VLC) via the 5MP front camera and Wi-Fi, as well as Zebra SmartLens and MPact location technologies.

 

Instant assistance

Asking for help has never been easier with the PS20. With a built-in microphone and speaker and support for push-to-talk communication, customers can turn to a live or virtual assistant for help, effortlessly. And with localization, help – always at hand because employees can easily locate customers.

Maximum profitability of the investment

 

Unbeatable Android OS and security support

The PS20 offers the longest lifespan of an operating system along with built-in support for future Android releases. And with LifeGuard* from Zebra, you can count on guaranteed security throughout the lifecycle of the PS20 and all your other Zebra Android mobile devices, ensuring that you will receive security updates even when your version of Android is no longer supported by Google.

 

Made for uninterrupted daily use

In terms of resistance, the PS20 – at the top of its category, with a reinforced structure that guarantees its reliable operation throughout the day. The PS20 only – built to withstand 4 feet/1.2 meters drops onto concrete over its operating temperature range and 1,000 roll impacts from 1.64 feet/0.5 meters. These specifications make it the most resistant device to falls and impacts in its category. The Corning Gorilla Glass touch panel and imaging window provide a superior level of scratch and breakage resistance in two of the most vulnerable components of any device, the display and the lens. And thanks to the wide operating temperature range, the PS20 can be used in multiple locations, for example even in refrigerated and outdoor areas of stores.

 

A versatile device that offers more value

The PS20 can also serve as a work tool for sales workers, with the potential to increase their productivity. For example, with the tracking feature, associates can log orders quickly, so items are ready to pick up for customers who prefer to buy online and pick up in store. And with a portable printer with Bluetooth connectivity, workers can quickly print price reduction labels for sales, as well as other types of labels.

 

New 5MP front camera with support for more advanced apps

Enable image recognition with a wide variety of image-based third-party applications. Conveniently deploy VLC, the latest location technology that leverages existing LED lighting infrastructure to track the location of customers and employees.

 

Reduced upgrade costs with backwards compatibility

Since all existing MC18 accessories can be used on the new PS20, you can upgrade to our latest personal shopping technology very conveniently. No need to replace display housings, regardless of whether you use the flexible 3-in-1 high-density, ultra-high-density, or desktop-mountable space-saving housing.

 

Faster deployment with enclosure configuration software

Auto-provisioning bays configure themselves during device installation, saving time and simplifying the deployment phase.

Exceptional value-added features with four powerful new Mobility DNA apps, only from Zebra

 

WorryFree WiFi: Superior, reliable WiFi, guaranteed

Provide each employee with the best Wi-Fi connection possible, at every moment of every shift. This free tool boasts near-instant application response times, unparalleled roaming performance, extraordinary voice quality and clarity on every call – everything you need to make the most of your Wi-Fi network to increase workforce productivity and provide better customer service.

 

PowerPrecision Console: Identify aging batteries to protect staff productivity

Identify and remove aging batteries from your pool with this free app, before they impact workforce productivity and mobile device uptime.

 

Revolutionary 360 control of the update process with LifeGuard

Updating enterprise-class Android mobile devices is often a complex, time-consuming and difficult-to-track task. None of this with LifeGuard Analytics, included free in your Zebra OneCare support contract. Check which updates are available, with their priority, and which devices are affected by individual updates. Automatically update devices wirelessly with the push of a button and easily monitor and manage update status in real time.

Exceptional device visibility options

 

Increase the value of your devices with optional visibility services from Zebra

With Zebra's optional visibility services, you can reach new levels of device uptime, operational efficiency and return on investment. AVS (Asset Visibility Service) – an easy to implement and use solution that does not require the availability of an Enterprise Mobility Management (EMM) system. OVS (Operational Visibility Services) – a comprehensive device management solution that leverages and integrates the information provided by your EMM system to help you get more value from Zebra devices. These optional services can be added to your optional Zebra OneCare support contract.

The PS20 – ideal for:

Types of shops

  • Supermarkets
  • DIY stores
  • Department stores
  • Megastore
  • Wholesale hypermarkets
  • Large hardware stores

Customer applications

  • Self-service checkout runs smoothly
  • Dynamic discount coupons
  • Assisted sales
  • Route identification (shopping list)
  • Gift lists
  • Product information
  • Price checks
  • Product availability
  • Loyalty points consultation

Staff applications

  • Click and collect online order
  • Guided order picking
  • Inventory management
  • Price checks
  • Stock checks
  • Product picking
  • Storage
  • Restocking of shelves
  • Price increases/decreases
  • Returns management

 

Download PDF — Zebra PS20 Documentation

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